Privacy Policy
Privacy Policy
Effective Date: October 26, 2026
Last Updated: October 26, 2026
1. Introduction
Welcome to MORRIS WEAR LTD.
We respect the privacy of individuals who visit our website, purchase clothing, or communicate with our customer service team.
This Privacy Policy explains how we collect, use, store, share, and protect personal information in connection with our online women’s clothing business.
It also describes the rights available to individuals under applicable data protection laws.
This policy applies to our official website:
By using our website, you acknowledge that this Privacy Policy is available to explain our data practices. Where processing requires consent, we will request it separately as required by law.
2. Who We Are
MORRIS WEAR LTD operates the online retail website morriswear.net.
For personal information processed in connection with our own retail activities, MORRIS WEAR LTD generally acts as the data controller.
Company Name: MORRIS WEAR LTD
Registered Business Address:
15 WILLOW GROVE
HEREFORD
UNITED KINGDOM
HR2 6BB
Website: https://morriswear.net
Email: payment@morriswear.net
Telephone: +44 7308473789
For privacy-related questions, please contact us using the details above.
3. Personal Information We Collect
The information we collect depends on how you interact with our website.
3.1 Contact and Identity Information
When you place an order or contact us, we may collect:
Full name.
Email address.
Telephone number.
Billing address.
Shipping address.
Country or region.
3.2 Order and Purchase Information
When you purchase women’s clothing through our website, we may process:
Order number.
Products purchased.
Clothing sizes and colours selected.
Product quantities.
Order value.
Shipping method.
Order status.
Payment confirmation.
Returns and refund records.
3.3 Payment Information
Payments are handled through the payment services enabled on our website.
Depending on the payment integration, we may receive transaction references, payment status, limited payment-method details, and information necessary to process refunds or investigate payment disputes.
Full payment card information may be collected directly by the relevant payment service provider.
We do not ask customers to provide complete payment card numbers or card security codes through ordinary customer service emails.
3.4 Technical Information
When you visit our website, certain technical information may be processed, including:
IP address.
Browser type.
Device type.
Operating system.
Website access times.
Pages visited.
Referring website information.
Cookie identifiers where applicable.
Approximate location derived from technical information.
3.5 Customer Communications
If you contact us, we may retain relevant correspondence and information needed to respond to your enquiry.
This may include questions about clothing sizes, orders, delivery, returns, refunds, or website services.
4. How We Collect Information
We may collect information in the following ways.
Information You Provide Directly
For example, when completing checkout, registering an account, contacting customer support, or subscribing to marketing communications.
Information Collected Through Website Operations
Certain technical information may be generated automatically when you browse our website.
Information Received From Service Providers
Payment processors, delivery companies, and other service providers may share relevant information necessary to complete transactions or provide services.
Information Obtained for Legal or Security Purposes
Where permitted by law, we may obtain information needed to investigate suspected fraud, maintain website security, or comply with legal obligations.
5. Why We Process Personal Information
We process personal information for legitimate business purposes and where an appropriate legal basis applies.
| Processing Purpose | Typical Legal Basis |
|---|---|
| Processing customer orders | Performance of a contract |
| Arranging shipping and delivery | Performance of a contract |
| Managing returns and refunds | Contractual and legal obligations |
| Responding to customer enquiries | Contract or legitimate interests |
| Maintaining accounting records | Legal obligations |
| Preventing fraud and protecting website security | Legitimate interests or legal obligations |
| Sending optional marketing communications | Consent or another lawful basis where permitted |
| Operating optional analytics and advertising technologies | Consent where required and an appropriate data protection basis |
Where we rely on legitimate interests, we consider the necessity of processing and its potential impact on individuals.
6. Order Processing and Fulfilment
When you place an order, we use relevant personal information to complete the purchase process.
This may include:
Confirming the order.
Verifying payment status.
Preparing the selected clothing items.
Arranging delivery.
Sending order-related notifications.
Providing customer support.
Processing returns or refunds.
Maintaining necessary business records.
Certain information, such as a delivery address, is necessary to fulfil an order for physical goods.
If required information is not provided, we may be unable to complete the transaction.
7. Customer Accounts
If account registration is enabled, customers may create an account to manage their shopping information.
Depending on the website configuration, account information may include:
Name and email address.
Billing and shipping details.
Order history.
Account preferences.
Login credentials.
Customers are responsible for maintaining the confidentiality of their login details.
We aim to implement appropriate security measures to protect account information.
If you suspect unauthorised access to your account, please contact us.
8. Payment Processing and Security
Our website may use third-party payment processing services integrated with WooCommerce.
The payment methods available for an order are displayed at checkout.
Payment providers may process personal and financial information under their own privacy notices and legal responsibilities.
We may retain limited transaction information necessary for order administration, refunds, fraud prevention, accounting, and dispute resolution.
We do not intentionally collect payment card security codes through ordinary customer service communications.
Payment processing arrangements depend on the services actually enabled on our website.
9. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support its operation and improve the shopping experience.
These technologies may include:
Essential Cookies
Used for functions such as shopping carts, checkout sessions, login functionality, and website security.
Preference Cookies
Used to remember certain website settings or customer choices.
Analytics Cookies
Where enabled, these may help us understand how visitors interact with our website.
Advertising Cookies
Where enabled, these may support advertising measurement or personalised marketing.
Non-essential cookies and similar technologies will be subject to applicable consent requirements.
Where consent is required, visitors should be able to accept or reject optional technologies before they are activated.
Further information should be available in our Cookie Policy and through any cookie preference controls provided on the website.
10. Marketing Communications
We may offer customers the opportunity to receive information about clothing collections, promotions, or other relevant updates.
Marketing communications will be sent only where permitted by applicable law.
Where consent is required, we will request it.
Where marketing to existing customers is permitted under a relevant legal exception, we will comply with the applicable conditions.
Customers may unsubscribe using the method provided in marketing emails or by contacting us.
Unsubscribing from marketing will not prevent us from sending necessary transactional or customer service messages.
11. Sharing Information With Third Parties
We may share personal information with third parties where reasonably necessary for business operations or legal compliance.
Depending on the services actually used, recipients may include:
Payment Providers
To process payments, refunds, and transaction verification.
Shipping and Delivery Companies
To deliver customer orders and provide shipping updates.
Website Hosting Providers
To support website hosting, maintenance, and technical operations.
IT and Security Service Providers
To maintain system functionality and protect against unauthorised activity.
Email and Customer Support Services
To deliver order notifications and manage customer enquiries.
Professional Advisers
To obtain legal, accounting, or compliance assistance.
Government and Regulatory Authorities
Where disclosure is required by applicable law.
We aim to share only the information reasonably necessary for the relevant purpose.
Where a third party processes personal data on our behalf, we will seek appropriate contractual safeguards as required by law.
12. International Data Transfers
Some service providers may process personal information outside the United Kingdom.
Where personal data is transferred internationally, we will assess the legal requirements applicable to the transfer.
Where necessary, safeguards may include:
UK adequacy regulations.
The UK International Data Transfer Agreement.
The UK Addendum to approved standard contractual clauses.
Other lawful transfer mechanisms.
The appropriate safeguards depend on the destination, service provider, and circumstances of the transfer.
13. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
Retention periods may depend on:
Contractual obligations.
Tax and accounting requirements.
Legal compliance.
Customer service needs.
Dispute resolution.
Security requirements.
| Data Category | General Retention Approach |
|---|---|
| Order records | Retained as necessary for legal, tax, and accounting purposes |
| Customer account information | Retained while the account is active or as otherwise lawfully necessary |
| Customer correspondence | Retained while needed to manage enquiries and related obligations |
| Payment transaction records | Retained according to financial and legal requirements |
| Marketing preferences | Retained while relevant to marketing permissions and suppression records |
| Technical and security logs | Retained according to operational security requirements |
| Cookie information | Retained according to the relevant technology settings |
When personal information is no longer required, we will take appropriate steps to delete, anonymise, or securely dispose of it.
14. Data Security
We aim to use reasonable technical and organisational measures to protect personal information.
Depending on our website configuration, these measures may include:
Encrypted website connections.
Access controls.
Secure authentication.
Software updates.
Website monitoring.
Appropriate backup arrangements.
Restricted access to customer information.
Although we take data security seriously, no online service can guarantee complete protection against every possible security risk.
We review security arrangements as appropriate to our operations and the information processed.
15. Your Rights Under UK Data Protection Law
Subject to applicable legal conditions and exceptions, individuals may have the following rights.
Right to Be Informed
You have the right to receive information about how your personal data is processed.
Right of Access
You may request access to personal information held about you.
Right to Rectification
You may request correction of inaccurate or incomplete information.
Right to Erasure
You may request deletion of personal information in qualifying circumstances.
Right to Restrict Processing
You may request restrictions on certain processing activities.
Right to Data Portability
You may request eligible personal data in a structured, commonly used, machine-readable format.
Right to Object
You may object to certain processing activities, including direct marketing.
Rights Relating to Automated Decision-Making
You may have protections concerning certain solely automated decisions that produce legal or similarly significant effects.
These rights are not absolute and may be subject to applicable legal exceptions.
16. How to Submit a Privacy Request
To exercise your privacy rights, please contact:
Please explain the nature of your request and provide sufficient information for us to identify the relevant records.
We may request reasonable identity verification before disclosing or modifying personal information.
We will respond within the deadlines required by applicable law.
Under UK data protection law, requests generally must be addressed without undue delay and normally within one month, subject to permitted extensions in appropriate circumstances.
17. Withdrawal of Consent
Where we rely on consent to process personal information, you may withdraw that consent at any time.
Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
Where applicable, cookie preferences may be managed through the website’s consent controls.
For other consent-related requests, please contact our privacy email address.
18. Children’s Privacy
Our website is intended for general retail shopping and is not specifically directed at children.
We do not knowingly seek to collect personal information from children in circumstances that would violate applicable law.
Where we become aware of unlawful collection of a child’s personal information, we will take appropriate steps to address the matter.
Parents or guardians may contact us with relevant concerns.
19. Third-Party Websites
Our website may contain links to third-party websites or services.
These external websites operate independently and may have their own privacy policies.
We encourage customers to review the privacy information provided by those third parties.
We are not responsible for independent processing activities carried out by organisations outside our control.
20. Privacy Rights for International Customers
Customers located outside the United Kingdom may have additional rights under laws applicable to their location.
Where the EU GDPR or relevant US state privacy laws apply to our processing activities, we will comply with the applicable requirements.
Depending on the law and circumstances, individuals may have rights to access, correct, delete, or obtain information about certain uses of personal data.
Nothing in this Privacy Policy is intended to remove mandatory privacy protections available under applicable law.
21. Complaints and Supervisory Authorities
If you have concerns about how we process your personal information, please contact us first.
You may also have the right to lodge a complaint with the UK’s independent data protection regulator.
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk
Individuals located in other jurisdictions may also have the right to contact an appropriate local supervisory authority where applicable.
22. Changes to This Privacy Policy
We may revise this Privacy Policy to reflect changes in our business operations, technology, legal obligations, or personal data practices.
The updated version will be published on this page with a revised date.
Where applicable law requires additional notification or consent, we will take the necessary steps.
We encourage customers to review this policy periodically.
23. Contact Information
For questions about this Privacy Policy or requests relating to personal information, please contact:
MORRIS WEAR LTD
Registered Business Address:
15 WILLOW GROVE
HEREFORD
UNITED KINGDOM
HR2 6BB
Official Website: https://morriswear.net
Privacy Contact Email: payment@morriswear.net
Telephone: +44 7308473789
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (UK Time)
Saturday, Sunday & UK Public Holidays: Closed
General Customer Service Response Target: 1–2 business days.
Statutory privacy requests will be handled within the applicable legal deadlines.
Our Commitment to Your Privacy
At MORRIS WEAR LTD, we value the trust customers place in us when shopping for women’s clothing online.
We aim to handle personal information responsibly, explain how it is used, and respect the privacy rights of everyone who interacts with our website.
Thank you for visiting MORRIS WEAR LTD.
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