Terms & Conditions

Effective Date: October 26, 2026
Last Updated: October 26, 2026

1. Welcome to MORRIS WEAR LTD

Welcome to MORRIS WEAR LTD, an online retailer specialising in women’s clothing.

These Terms & Conditions govern your access to and use of our website, https://morriswear.net, and the purchase of products through our online store.

Please read these Terms carefully before placing an order.

By accessing our website, you agree to comply with the terms applicable to your website use. When purchasing a product, the contractual provisions applicable to your order will form part of your purchase agreement.

Nothing in these Terms limits or excludes any statutory consumer rights that cannot lawfully be restricted.

If you have questions about these Terms, please contact us before making a purchase.

2. Company Information

The website is operated by:

Legal Company Name: MORRIS WEAR LTD

Registered Business Address:

15 WILLOW GROVE
HEREFORD
UNITED KINGDOM
HR2 6BB

Official Website: https://morriswear.net

Customer Service Email: payment@morriswear.net

Telephone: +44 7308473789

Customer Service Hours:

Monday – Friday: 9:00 AM – 5:00 PM (UK Time)

Saturday, Sunday & UK Public Holidays: Closed

We aim to respond to general customer enquiries within 1–2 business days.

3. Scope of Our Services

MORRIS WEAR LTD operates an online retail website offering women’s clothing and related fashion products.

Our available collections may include:

• Dresses.

• Tops and blouses.

• Trousers and jeans.

• Skirts.

• Jackets and outerwear.

• Knitwear.

• Other women’s clothing and fashion items.

Product categories, styles, sizes, colours, and availability may change over time.

The products offered are those displayed as available for purchase through our website.

4. Eligibility to Use Our Website

Customers must have the legal capacity to enter into a purchase contract or have the necessary permission under applicable law.

When placing an order, you agree to provide accurate and complete information.

This includes your name, contact information, billing details, and delivery address.

You must not use another person’s payment information without proper authorisation.

We may take reasonable steps to verify orders or prevent fraudulent transactions.

5. Product Information

We aim to provide accurate information about the clothing products offered on our website.

Product pages may include:

• Product descriptions.

• Available sizes.

• Colours.

• Material composition.

• Garment measurements.

• Care instructions.

• Pricing.

• Product photographs.

Customers should review the relevant information before purchasing.

Although we make reasonable efforts to keep product details accurate, minor differences in appearance may occur because of lighting, photography, or screen settings.

These differences do not affect your rights where goods are not as described or otherwise fail to meet applicable legal standards.

6. Clothing Sizes and Measurements

Clothing sizes may vary depending on the manufacturer, garment design, fabric, and intended fit.

Our Size Guide provides general sizing information and international size comparisons.

Customers are encouraged to compare their measurements with the product-specific information before ordering.

A garment described as relaxed, oversized, slim-fit, or tailored may have a different intended fit.

Where product measurements are available, these should be used as the primary reference.

If you need assistance with sizing, please contact our customer service team.

7. Product Availability

All products are offered subject to availability.

We aim to maintain accurate stock information, but inventory may occasionally change before an order is processed.

If an ordered product becomes unavailable, we will contact you and explain the available options.

Where we cannot fulfil an accepted order, we will arrange an appropriate refund for the affected item.

We will not substitute a materially different product without your agreement.

8. Product Prices

Product prices are displayed on our website in the currency indicated at checkout.

The total amount payable, including applicable shipping charges and taxes collected by us, will be presented before the order is submitted.

We may update product prices from time to time.

Price changes will not affect an order for which a binding contract has already been formed, except where a change is lawfully agreed.

International customers may incur currency conversion fees imposed by their bank or payment provider.

9. Placing an Order

To purchase products from MORRIS WEAR LTD, customers should:

1. Select the desired clothing items.

2. Choose the available size, colour, and quantity.

3. Add the products to the shopping cart.

4. Proceed to checkout.

5. Provide accurate billing and delivery information.

6. Select an available shipping method.

7. Review the order total.

8. Complete the payment process.

Customers should check their order details carefully before submission.

10. Order Confirmation and Contract Formation

After submitting an order, you should receive an automated order acknowledgement by email.

This acknowledgement confirms that we have received your order request but does not necessarily mean that the order has been accepted.

A binding purchase contract is formed when we expressly accept the order, normally through a dispatch confirmation or another clear acceptance notice.

We may decline an order before acceptance for legitimate reasons, including product unavailability, payment verification failure, or suspected fraud.

If payment has been collected for an order that we cannot accept, we will arrange an appropriate refund.

11. Payment Methods

The payment methods available for your purchase are displayed during checkout.

Payments are processed through the payment services enabled on our website.

Customers must use payment methods they are authorised to use.

Transactions may be subject to verification or fraud-prevention procedures.

We do not ask customers to send complete payment card numbers or card security codes through ordinary customer service emails.

Payment-related personal information is handled according to our Privacy Policy and the applicable payment provider’s arrangements.

12. Order Changes and Cancellations

If you need to amend or cancel an order, please contact us as soon as possible.

We will make reasonable efforts to accommodate requests before dispatch.

However, changes may not be possible once an order has entered the shipping process.

If your order has already been dispatched, you may still have applicable statutory cancellation or return rights.

Please refer to our Returns & Exchanges Policy for further details.

13. Shipping and Delivery

We provide shipping within the United Kingdom and to selected international destinations.

Our standard order processing estimate is:

1–3 business days

This excludes weekends and UK public holidays.

Estimated shipping transit times are as follows:

Delivery estimates begin after dispatch and exclude order processing time.

The delivery services and charges available for a particular order will be displayed at checkout.

For more information, please review our Shipping & Delivery Policy.

14. International Shipping and Import Charges

International orders may be subject to customs procedures, import duties, taxes, or handling charges.

Responsibility for these charges depends on the destination, applicable law, and delivery terms disclosed before purchase.

Where import charges are not collected by MORRIS WEAR LTD at checkout, customers may be required to pay them to the relevant customs authority or delivery provider.

We will provide legally required information about charges collected by us and any known additional costs.

15. Delivery Responsibility

For UK consumer purchases, the retailer generally remains responsible for the goods until they come into the physical possession of the customer or a person identified by the customer.

An exception may apply where the customer independently commissions a carrier not offered by the retailer.

Unless a different delivery period has been agreed, UK consumer law generally requires delivery without undue delay and within 30 days after the contract is formed.

If delivery obligations are not met, customers may have rights to request delivery within an additional appropriate period or cancel the contract in circumstances provided by law.

16. Returns and Exchanges

MORRIS WEAR LTD offers a voluntary 30-calendar-day return period for eligible clothing items.

This period begins on the date of delivery.

For voluntary change-of-mind returns, clothing should generally be unworn except for reasonable fitting or inspection, unwashed, and free from customer-caused damage.

Additional conditions are explained in our Returns & Exchanges Policy.

Our voluntary return policy does not limit statutory consumer rights.

17. Statutory Cancellation Rights

Under the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, consumers purchasing eligible goods online generally have 14 days after receiving them to notify the retailer of cancellation.

Customers generally have a further 14 days after giving cancellation notice to return the goods.

To exercise this right, you may send a clear cancellation statement to:

payment@morriswear.net

You do not need prior return authorisation to communicate a valid statutory cancellation.

Certain exceptions may apply, including qualifying personalised goods or hygiene-sealed products that have been unsealed after delivery where the legal conditions are met.

These exceptions do not automatically apply to every item within a particular clothing category.

18. Refunds

Refunds will be processed according to the circumstances of the return and applicable legal requirements.

For approved voluntary returns, we aim to process refunds within:

5–10 business days after receiving and assessing the returned goods.

For statutory cancellations, we will comply with the applicable legal refund deadlines.

Refunds will normally be made to the original payment method unless another lawful arrangement is agreed.

The time taken for the refund to appear in your account may depend on your bank or payment provider.

19. Faulty, Damaged or Misdescribed Goods

Under the UK Consumer Rights Act 2015, goods supplied to consumers must meet applicable legal standards, including satisfactory quality, fitness for purpose, and conformity with their description.

If a product is faulty, damaged, or misdescribed, customers may have statutory remedies.

Depending on the circumstances, these may include:

• A short-term right to reject.

• Repair.

• Replacement.

• Price reduction.

• Final right to reject.

Please contact us with your order details if you believe a product does not meet the required standards.

Nothing in these Terms limits these statutory rights.

20. Clothing Care and Use

Customers should follow the care instructions provided with each garment.

Different fabrics may require different washing, drying, ironing, or storage methods.

Improper handling may affect the appearance or condition of clothing.

Normal wear and tear is different from a manufacturing defect, but any dispute concerning product quality will be assessed according to applicable consumer law.

Care instructions do not override statutory rights where a product is faulty or not as described.

21. Promotions and Discount Codes

We may occasionally offer promotional discounts or special pricing.

Promotional offers may be subject to conditions such as:

• Validity periods.

• Eligible products.

• Minimum order values.

• Customer eligibility.

• Restrictions on combining offers.

Applicable conditions will be communicated with the promotion.

We may correct promotional errors before a binding contract is formed.

Promotional terms will not remove statutory consumer rights.

22. Customer Accounts

If customer account registration is enabled, customers may create an account to manage their orders and personal information.

You are responsible for keeping your account credentials confidential.

You must not knowingly allow unauthorised access to your account.

If you suspect that your account has been compromised, please contact us.

We may take reasonable security measures to protect customer accounts and website functionality.

23. Acceptable Website Use

You agree not to misuse our website.

Prohibited activities include:

• Attempting unauthorised access to website systems.

• Introducing viruses or malicious software.

• Interfering with website operations.

• Using fraudulent payment information.

• Impersonating another person.

• Submitting knowingly false information.

• Infringing intellectual property rights.

• Using the website for unlawful purposes.

We may take proportionate action to protect our website and customers from misuse.

24. Intellectual Property

Unless otherwise stated, original website content, branding, text, graphics, and design elements are owned by or licensed to MORRIS WEAR LTD.

These materials may be protected by copyright, trademark, and other intellectual property laws.

Customers may use the website for lawful personal shopping purposes.

Unauthorised commercial reproduction, distribution, or modification of protected content is not permitted without appropriate permission.

Third-party trademarks and other protected materials remain the property of their respective owners.

25. Privacy and Personal Information

We process personal information for purposes including order fulfilment, customer service, payment administration, website security, and legal compliance.

Personal data will be handled in accordance with applicable data protection legislation, including the UK GDPR and Data Protection Act 2018 where relevant.

Our Privacy Policy explains the categories of information we collect, the purposes for which it is processed, and the rights available to individuals.

Please review our Privacy Policy for further details.

26. Cookies and Website Technologies

Our website may use cookies and similar technologies to support essential shopping functions and optional services.

Essential technologies may support shopping carts, checkout, login, and security.

Optional analytics or advertising technologies will be subject to applicable consent requirements.

Where consent is legally required, visitors should have an appropriate opportunity to accept or reject non-essential technologies.

Further information should be available through our Cookie Policy and any website cookie preference controls.

27. Third-Party Services

Our website may use third-party providers for services such as payment processing, delivery, hosting, and technical support.

These providers may operate under their own terms and privacy notices.

We are not responsible for independent third-party websites outside our control.

However, the use of third-party providers does not remove our legal responsibilities under consumer contracts.

28. Website Availability

We aim to maintain a reliable online shopping experience.

Temporary interruptions may occur because of maintenance, technical problems, security incidents, or circumstances outside our reasonable control.

We may update website features or correct technical issues when necessary.

Nothing in this section excludes liability that cannot lawfully be excluded.

29. Limitation of Liability

Nothing in these Terms excludes or restricts liability for:

• Death or personal injury caused by negligence.

• Fraud or fraudulent misrepresentation.

• Breach of statutory consumer rights.

• Any other liability that cannot lawfully be excluded.

Subject to these protections, liability will be determined according to applicable law and the circumstances of the relevant claim.

We do not seek to exclude liability for losses that are legally recoverable as a foreseeable consequence of our breach of contract.

30. Events Beyond Our Reasonable Control

Certain circumstances outside our reasonable control may affect our ability to fulfil contractual obligations.

Examples may include:

• Severe weather.

• Natural disasters.

• Major transportation disruptions.

• Government restrictions.

• Widespread service interruptions.

• Other exceptional events.

If such circumstances affect an order, we will aim to communicate relevant information and take reasonable steps to minimise disruption.

Customers retain applicable statutory cancellation, refund, and delivery rights.

31. Complaints and Dispute Resolution

If you have a complaint concerning an order, product, or service, please contact our customer service team.

Email: payment@morriswear.net

Please include your order number and a clear explanation of the issue.

We will review the matter and aim to provide an appropriate response.

Where a dispute cannot be resolved directly, customers may pursue remedies through the courts or other lawful dispute-resolution procedures available to them.

We will provide information about any applicable alternative dispute-resolution arrangements where legally required.

32. Governing Law

These Terms & Conditions are governed by the laws of England and Wales, subject to mandatory consumer protections that may apply in the customer’s country of residence.

Nothing in these Terms deprives consumers of mandatory legal rights or jurisdictional protections that cannot lawfully be excluded.

33. Changes to These Terms

We may update these Terms to reflect changes in our website, business operations, services, or legal obligations.

Updated Terms will be published on this page with a revised date.

Changes will not retrospectively alter an existing purchase contract without a lawful basis or the customer’s agreement where required.

Customers are encouraged to review the current Terms before placing new orders.

34. Contact Information

For questions about these Terms & Conditions, please contact:

MORRIS WEAR LTD

Registered Business Address:

15 WILLOW GROVE
HEREFORD
UNITED KINGDOM
HR2 6BB

Official Website: https://morriswear.net

Customer Service Email: payment@morriswear.net

Telephone: +44 7308473789

Customer Service Hours:

Monday – Friday: 9:00 AM – 5:00 PM (UK Time)

Saturday, Sunday & UK Public Holidays: Closed

General Response Target: 1–2 business days.

Thank You for Choosing MORRIS WEAR LTD

We appreciate your interest in our women’s clothing collection.

Our goal is to provide clear product information, transparent purchasing terms, and practical customer support throughout your shopping experience.

MORRIS WEAR LTD — Style for the Way You Live.

© 2026 MORRIS WEAR LTD. All Rights Reserved.