Shipping & Delivery Policy

Effective Date: October 26, 2026
Last Updated: October 26, 2026

1. Welcome to MORRIS WEAR LTD

At MORRIS WEAR LTD, we understand that receiving your clothing in a timely and reliable manner is an important part of your shopping experience.

Whether you are ordering a casual dress, a new seasonal outfit, or everyday wardrobe essentials, we aim to provide clear shipping information from the moment you place your order until your parcel reaches its destination.

This Shipping & Delivery Policy explains our order preparation procedures, available delivery options, estimated shipping times, delivery charges, and how we handle shipping-related enquiries.

This policy applies to purchases made through our official website:

https://morriswear.net

We encourage customers to review this information before completing their orders.

2. Order Processing Time

All orders are subject to payment confirmation and product availability.

Our standard order processing time is:

1–3 business days

During this period, we may perform the following activities:

• Verify payment and order details.

• Confirm product availability.

• Prepare the selected clothing items.

• Check product sizes, colours, and quantities.

• Arrange suitable packaging.

• Prepare the parcel for collection by the shipping provider.

Business days are Monday through Friday, excluding UK public holidays.

Orders placed on weekends or public holidays will normally begin processing on the next business day.

Please note that order processing time is separate from shipping transit time.

During busy shopping periods, processing may take longer than usual. Where a material delay affects an order, we will aim to notify the customer.

3. United Kingdom Shipping

We offer delivery options for customers within the United Kingdom, subject to the services available at checkout.

Our estimated UK shipping times are:

The estimated transit time begins once the order has been dispatched.

Express shipping may not be available for every address or product.

The available delivery methods and final shipping charges will be shown during checkout before payment is completed.

Important: Delivery estimates do not include our standard 1–3 business day order processing period.

4. International Shipping

MORRIS WEAR LTD may accept orders from selected international destinations.

International delivery availability depends on the countries and shipping services enabled at checkout.

The following estimated transit times are provided as general guidance.

International shipping estimates exclude order processing time.

Actual delivery times may vary depending on the destination, customs clearance procedures, local postal services, and other circumstances.

We recommend reviewing the delivery information displayed at checkout before confirming your order.

If your country is not available in the shipping destination list, we may not currently offer delivery to that location.

5. Shipping Fees and Checkout Transparency

Shipping fees may vary according to the destination, delivery service, parcel characteristics, and applicable promotional offers.

The shipping charge collected by MORRIS WEAR LTD will be presented during checkout.

Customers will have the opportunity to review the total order cost before completing payment.

Where a shipping discount or free delivery promotion is offered, any applicable conditions will be communicated with that promotion.

We do not impose additional shipping charges after an order has been accepted without an appropriate legal or contractual basis.

6. Order Confirmation

After successfully placing an order, customers should receive an order confirmation email at the address provided during checkout.

The confirmation may include:

• Order number.

• Purchased clothing items.

• Selected sizes and colours.

• Product quantities.

• Billing and shipping information.

• Selected delivery service.

• Total amount paid.

Please review your order details carefully.

If you notice an incorrect size, colour, delivery address, or other information, contact us as soon as possible.

We will make reasonable efforts to accommodate changes before dispatch, although modifications cannot always be guaranteed.

7. Dispatch Notifications and Tracking

Once an order has been dispatched, we may send a shipping confirmation email.

Where the selected delivery service supports tracking, customers may receive a tracking number or tracking link.

Tracking information may take some time to become available after the parcel has entered the carrier’s network.

If you have not received tracking information or need assistance checking the status of your order, please contact our customer service team.

Email: payment@morriswear.net

Please include your order number when making an enquiry.

8. Clothing Orders With Multiple Items

Customers may purchase several clothing items in a single order.

Where practical, we aim to prepare and dispatch these items together.

However, certain orders may require separate shipments because of product availability or fulfilment arrangements.

If an order is divided into multiple parcels, we will aim to communicate the relevant delivery information.

Any additional shipping charges imposed by us will be disclosed and agreed where required.

9. Delivery Address Requirements

Customers should ensure that all delivery details entered at checkout are accurate and complete.

This includes:

• Full recipient name.

• Street address.

• Building or apartment number, if applicable.

• City or town.

• County, state, or region where required.

• Postal or ZIP code.

• Destination country.

• Contact telephone number where required for delivery.

Incorrect or incomplete address details may result in delivery delays or unsuccessful delivery attempts.

If you need to correct your delivery address, please contact us immediately.

Once a parcel has been dispatched, changes may depend on the carrier’s procedures and may not always be possible.

10. Customs Duties and Import Taxes

For international deliveries, customs duties, import VAT, taxes, or handling fees may apply.

These charges depend on the destination country’s regulations and the shipping terms applicable to the order.

Where import charges are not included in the checkout total, the customer may be responsible for paying them to the relevant customs authority or delivery provider.

We will disclose applicable information about charges collected by us and known additional costs as required by law.

International customers should review their local import regulations before ordering.

Customs clearance procedures may also affect delivery times.

11. Delivery Delays

We aim to provide realistic shipping estimates, but delivery times may occasionally be affected by circumstances outside our reasonable control.

Potential causes of delay include:

• Severe weather conditions.

• Transportation disruptions.

• Customs inspections.

• Public holidays.

• High seasonal order volumes.

• Carrier operational issues.

• Incorrect delivery information.

• Unexpected logistical restrictions.

If we become aware of a significant delay, we will aim to inform the affected customer and provide relevant updates.

Estimated delivery periods do not override any specific delivery deadline agreed with the customer or applicable statutory consumer rights.

12. Missing or Lost Packages

If your order has not arrived within the expected delivery period, please contact us.

To help investigate the issue, provide:

1. Your full name.

2. Order number.

3. Delivery address.

4. Tracking information, if available.

5. A brief explanation of the problem.

We will review the available information and, where appropriate, contact the delivery provider.

If goods are lost before the risk has lawfully passed to the customer, we will provide an appropriate remedy in accordance with applicable consumer protection law.

Customers are not automatically responsible for parcels lost while the retailer remains legally responsible for delivery.

13. Damaged Parcels or Incorrect Deliveries

We recommend checking your parcel and clothing items after delivery.

If your package arrives damaged, contains an incorrect product, or is missing an item, please contact our customer service team as soon as reasonably possible.

Where available, include photographs of the affected product or packaging.

We will review the issue and explain the appropriate next steps.

Your statutory rights concerning damaged, faulty, or misdescribed goods remain unaffected.

14. Failed Delivery Attempts

Delivery attempts may occasionally be unsuccessful if the recipient is unavailable or the carrier cannot access the address.

Depending on the delivery service, the parcel may be:

• Held at a collection location.

• Scheduled for another delivery attempt.

• Subject to further delivery instructions.

• Returned to the sender.

Customers should follow legitimate carrier notifications where appropriate.

If a parcel is returned to us, we will review the circumstances and communicate the available options.

Any redelivery charges will be handled according to the terms disclosed before purchase and applicable law.

15. Clothing Packaging

We aim to prepare clothing orders using packaging appropriate for transportation.

Depending on the type and quantity of products ordered, packaging may include protective bags, mailers, or shipping cartons.

Some clothing items may develop temporary creases during transportation.

Where suitable, customers should follow the garment’s care label for appropriate handling after delivery.

If an item arrives damaged or does not match its description, please contact us for assistance.

16. Delivery Responsibility

For consumer purchases governed by UK law, the retailer generally remains responsible for the goods until they come into the physical possession of the customer or a person identified by the customer.

An exception may apply where the customer independently arranges a carrier that was not offered by the retailer.

Unless a different delivery period has been agreed, UK consumer law generally requires goods to be delivered without undue delay and within 30 days after the contract is formed.

If delivery obligations are not met, customers may have rights to request delivery within an additional appropriate period or cancel the contract in circumstances provided by law.

MORRIS WEAR LTD will respect applicable statutory delivery rights.

17. Order Cancellation Before Dispatch

If you wish to cancel an order before it has been shipped, please contact us promptly.

We will make reasonable efforts to process eligible cancellation requests before dispatch.

If an order has already been dispatched, customers may still have statutory cancellation or return rights.

For further information about returns, exchanges, and refunds, please refer to our Returns & Exchanges Policy.

18. Returns Related to Delivery Issues

If you receive an incorrect, damaged, or faulty clothing item, please contact us for assistance.

We will review the issue and provide an appropriate remedy under applicable consumer law.

Where we are legally responsible for a faulty or incorrect product, reasonable return shipping costs will be handled in accordance with the relevant legal requirements.

For change-of-mind returns, different conditions may apply under our published return policy.

Nothing in this Shipping Policy removes or restricts statutory consumer rights.

19. Customer Service and Shipping Enquiries

Our customer service team can assist with:

• Shipping destinations.

• Delivery estimates.

• Order processing.

• Tracking information.

• Delivery address corrections.

• Missing parcels.

• Damaged shipments.

• General delivery-related concerns.

Please contact us using the official details below.

Company Name: MORRIS WEAR LTD

Registered Business Address:

15 WILLOW GROVE
HEREFORD
UNITED KINGDOM
HR2 6BB

Official Website: https://morriswear.net

Customer Service Email: payment@morriswear.net

Telephone: +44 7308473789

Customer Service Hours:

Monday – Friday: 9:00 AM – 5:00 PM (UK Time)

Saturday, Sunday & UK Public Holidays: Closed

We aim to respond to general customer enquiries within 1–2 business days.

Our registered business address is provided for business identification and correspondence. It should not be assumed to be a public retail shop or a designated returns centre.

20. Updates to This Shipping Policy

We may update this Shipping & Delivery Policy to reflect changes in our delivery arrangements, operational procedures, or applicable legal requirements.

The latest version will be published on this page with its revision date.

Changes will not retrospectively remove contractual or statutory rights relating to previously accepted orders.

Thank You for Shopping With MORRIS WEAR LTD

We appreciate your trust in choosing MORRIS WEAR LTD for your clothing purchases.

Our goal is to provide clear delivery information, reliable communication, and practical support throughout the ordering and shipping process.

For any questions about your delivery, please contact payment@morriswear.net.

MORRIS WEAR LTD — Everyday Style, Thoughtfully Delivered.

© 2026 MORRIS WEAR LTD. All Rights Reserved.